Silhouette of a Buffalo

Contact Us

Visitor Center and Gift Shop 

113 Great Buffalo Trace
Franklin County
Frankfort, KY 40601

For questions about Tours and Tastings:

For questions about the Gift Shop at the Distillery:

Buffalo Trace Distillery Tours & Tastings

Distillery Hours

Monday - Saturday: 9 a.m. - 5:00 p.m.
Sunday: 11:00 a.m – 5:00 p.m.

Buffalo Trace Distillery is closed Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Day.  

Gift Shop Hours

Monday - Saturday: 9 a.m. - 5:00 p.m.
Sunday: 11:00 a.m – 5:00 p.m.

Buffalo Trace Distillery is closed Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Day.  

Photography Guidelines

Click here to view information on our Photography Guidelines

Charitable Donations

Buffalo Trace Distillery is committed to assisting non-profit organizations in their fundraising activities. If you would like to be added to our list of charities for future consideration, please sign-up below.

Charity Sign-Up

eCommerce Help

For questions about your online merchandise order experience, see eCommerce Customer Care.

eCommerce Customer Care

Stay In the Know

Want to hear more about what’s happening at Buffalo Trace Distillery? Sign up for our newsletter, Happenings at the Trace.

Keep Informed

 

For questions, comments, information on where to purchase our products, or other inquiries, please contact us at (866) 729-3722 or info@buffalotrace.com.

We love to hear from you!

To request a brochure on visiting Buffalo Trace Distillery:

866-729-3722
thunder@buffalotrace.com

Mark Brown, Executive Chairman

mbrown@buffalotrace.com
 

Victoria Zabel-Wirdak, Media Inquiries

vzabelwirdak@sazerac.com
 

Lindsay Helo, Consumer Engagement Manager

lhelo@buffalotrace.com
 

Matt Higgins, Visitor Services General Manager

mhiggins@buffalotrace.com

 

Allie Clark, Distillery Gift Shop Inquiries

alclark@buffalotrace.com
 

Tour Availability and Information

visitorcenter@buffalotrace.com
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